FAQ’s karimjay April 6, 2025

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Most common questions
Frequently asked questions

Our 7 day trial is completely free, with no credit card required to start. At the end of the trial, you can choose to upgrade, or if you prefer, your plan will automatically switch to the free plan.

Absolutely! You can easily import your existing clients using a simple .CSV file. Bookiro supports fast migration from most platforms.

Absolutely! You can fully customize your booking page to reflect your brand with options for images, services, locations, staff, colors, and even different booking styles, like a business directory.

Yes, you can switch between our paid plans or cancel your account at any time. We’ll adjust your payments accordingly.

Yes, clients can pay directly through your booking page. With the Pro & Elite plan, you can connect Stripe, PayPal, or SquarePay with fees charged by the payment platforms.

We accept payments via MasterCard, Visa, Visa Debit, American Express, and PayPal. Please note that no card details are needed to start your free trial.

To unlock additional features, go to your dashboard, click on your profile icon in the top-right corner, and navigate to the billing section. From there, you can select a plan that suits your needs. Annual plans offer significant savings compared to monthly options.

No, we don’t require contracts or impose cancellation fees. Bookiro is a pay-as-you-go service, so you can cancel at any time. If you cancel, you’ll be billed for the current month, but there won’t be any further charges.

Workflows are automated tasks that help streamline your business operations and save time. For example, you can create a workflow to automatically send a confirmation email or SMS when a booking is made. These workflows can include emails, Twilio SMS messages, and more, and can be customized to your preferences.

Yes, every plan includes customer support. When you subscribe to the Pro or Elite plan, you’ll also receive unlimited free updates and new features. As we continue to roll out new features each month, they’ll automatically appear on your dashboard at no additional cost, along with guidance on how to use them. You’ll always have access to support and the latest tools to help your business grow.

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